Staff Product Designer ยท 10 years in B2B SaaS

I design AI products people actually trust

from 0โ†’1.

Currently building AI-native products at Freshworks. From intelligent insights engines to autonomous workflows โ€” I turn complex AI capabilities into experiences that feel effortless.

Experience
Freshworks
Zeta
Soroco
Tinoop Thomas
Staff Product Designer Freshworks ยท Bangalore
Selected Work

Two connected case studies

๐Ÿ”’
More AI product work โ€” including agentic workflows, LLM-powered features, and predictive systems โ€” cannot be shared publicly due to NDA. Happy to walk through these in conversation.
How I approach design

Design philosophy

Research-led

Every decision starts with understanding real user pain โ€” interviews, signals, and field observation.

Systems thinking

Scalable systems over isolated screens โ€” tokens, components, cross-product consistency.

Cross-functional

Partner with PM, engineering, data science, and leadership to align on outcomes.

Outcome-driven

Ship, measure, iterate. SUS scores, adoption metrics, and user feedback validate impact.

Let's connect

Interested in my work? Let's talk.

I'm currently exploring staff product designer roles at companies building intelligent enterprise platforms.